Customer reviews of A1 Autocentre

By Tina G on 25 November 2016 | Verified purchase

A1 Autocentre Im really pleased with the excellent service I received from A1 Autocentre. I changed my mind about the car I had bought from the company after a few drives, and I consulted the team at A1 who were not just polite but friendly, helpful and made the process a much lighter and easier task for me. I am now driving my ideal car thanks to their help, and it feels great to have the help of a team who are genuine sellers trying to help their customers as much as possible. I will never buy car elsewhere and would recommend them to all my friends . Thanks to all of them Tina

By Paul S on 24 November 2016 | Verified purchase

Tony at A1 was great help allowed me to look over the car check everything out in my own time with out being hassle like normal garages. When asked any questions he knew the answers straight away. Gave me a far price for my car and gave me a good deal on an excellent car. Have a good selection of good quilty cars which are hand picked by the garage and the safety and quality checks are done by an independent company which gave me peace of mind. Highly recommended garage in the Bournemouth and surrounding areas.

By Scott K on 16 November 2016 | Verified purchase

Very professional team with excellent client service. A genuine local garage selling high quality well maintained vehicles. Arranging car finance was so easy and hassle free with A1 taking care of everything. If you're looking for a quality vehicle use this garage.

By Aaron B on 12 November 2016 | Verified purchase

A1autocentre sourced me a Seat Ibiza sport, I gave them the specifications I wanted and my budget with that they searched national wide and found the perfect car for me. 350 miles didn't put them off and very quickly got the car for me with no hassle. Very friendly and easy to contact giving me updates and advice. Would highly recommend to my friends and family!

By Ronan L on 12 November 2016 | Verified purchase

I had been looking for a BMW 320d mSport for quite a while with specific options. A1 had a car that met my requirements. I was very cautious as I was purchasing from a distance, Ireland. A1 were fantastic to deal with from the outset, they put me at ease through the process, sent me detailed pictures and guaranteed to refund me if the car differed from what was pictured or described. Overall I couldn't recommend them enough and will certainly look to them for future purchases.

By Gerry H on 10 November 2016 | Verified purchase

I have bought many cars from various dealers both new and used over a number of years. My experience with A1 and, in particular, Craig Kelly was first class. He was both knowledgeable and extremely personable and gave my wife and I confidence very quickly. He dealt with us very professionally and the whole process from purchase to delivery was very easy and straightforward. I will most definitely go back to Craig for my daughters car shortly and would be happy to recommend Craig and A1 to anyone in the market for a good quality used car.

Reply from A1 Autocentre on 11/11/16

Dear Gerry Here at A1 Autocentre we take great pride in ensuring our customer service is at the highest standard available. Therefore it is most gratifying to receive your 5 star review , Thank you .

By David W on 13 October 2018 | Purchase not verified

Great to receive great customer service from management and sales at this dealership. Everything done as one would expect . All we had to do was hand over the payment. The car was perfect and all the paperwork was done for us including cherished number change, registration tax and everything. We had spent the previous weekend trying to buy a new or demonstrator MERCEDES from main dealers in both Poole and Southampton but surprised by the main dealer apathy and disinterest in taking our money. A1 Autocentre made us welcome and valued. We spent about £26k so MERCEDES main dealers lost to a much better business that actually wanted to serve a customer and do business. We will recommend this dealer and come back in future.

By Chris W on 28 July 2018 | Purchase not verified

Purchased a 2015 scirocco r line , what can I say , was given a really good and honest px price for my much loved Audi TT , as someone who changes my car every 2 yrs or so it is really nice to come across a dealer who actually does what they say ! , every fault I picked with the car was rectified (I am extremely fussy with my cars😜) with no quibble what so ever .it really was worth the 300 mile round trip to purchase the scirocco!!! , so if you are looking for a new motor at a good price from a trustworthy dealership look no further , trust me from someone who has been royaly shafted by dealers before you won’t regret it 👌👍👍

By Nikki S on 17 July 2018 | Purchase not verified

Well just first class service buy all the team offered a drink on arrival and looked after me and were really helpful and i bought a Mercedes V,class from Anthony, so if you are thinking of a car there go and get a great deal Nikki

By Maeve L on 22 June 2018 | Purchase not verified

I came to the A1 autocentre looking to buy my first car and I visited the garage after finding a car on their website. All 3 staff that I interacted with with all so polite, friendly and genuinely nice people to do business with. At no point there was any pressure to make decisions right then and there and they were really helpful. They let us come 3 times to view/test drove the car before I bought it and they offer everything you could ever want from buying a used car. Such a pleasant experience buying from them and in the future when buying/selling a car or recommending to a friend, a1 autocentre will be at the top of my list for sure.