Customer reviews of A1 Autocentre

By wayne M on 03 April 2020 | Purchase not verified

I phoned A1 after being recommended by two other friends, I stated I was after a low mileage Mercedes c63 estate in blue. The next day I received a call with the perfect car.Then they made me a repay package that suited me. Thankyou to all the team at A1.I have now had the car 3 weeks,I will definitely be coming back here again for my next car.

Reply from A1 Autocentre on 07/06/20

Thanks Wayne it means a lot to us.Have fun.From all the team at A1 Autocentre.

By Kevin W on 17 March 2020 | Purchase not verified

I wrote to A1 Autos identifying a Mercedes GLA that I was very interested in. I then sent an email asking if they could put a reserve on the vehicle, since I was driving 50+ miles to see it. We had actually agreed a resale price for my existing car, as a trade in. I was a cash buyer. When I arrived I discovered there was a sold sign in the car windscreen. A complete wasted journey.

Reply from A1 Autocentre on 24/03/20

Dear Kevin, It's a shame you emailed us in the early hours to advise us you were en route to visit our showroom to view our lovely Mercedes Benz GLA . If you had responded to our reply and provided your contact phone number as requested we could have saved you the dissappointment of a wasted journey. We had no prior indication you were coming only an online enquiry as to the estimated value of your part exchange. We have explained the car was sold online overnight through a successful finance application submitted earlier. You have declined our offer to source you a similar vechicle at a favourable price. We share your disappointment and send you our best wishes and good luck in your search for a suitable car.

By Paul C on 06 December 2019 | Purchase not verified

I bought a used Mercedes from this dealer a couple of weeks ago and they were very helpful. I am very impressed with A1 and would recommend them to anyone.

By Grant W on 21 November 2019 | Purchase not verified

Quite simply the best used car dealership I’ve ever been to, and I’ve been to a lot! Completely honest, straightforward, pleasant, open, no pressure, quality cars at very good prices. From finding the car on Autotrader (outstanding photos Marea!), setting up a test drive next day with Rob, who was extremely knowledgeable and let me drive as long as I wanted, to making the deal with Tony the owner - absolutely a pleasure to negotiate with, enjoyed the process and made a deal we were both happy with - then picking it up a few days later and doing the paperwork with Craig, who could not have been more helpful getting it all sorted and dealing with a couple minor issues before I drove off. Would not hesitate to buy another car from them, highly recommend. Wishing all of them a happy, and especially healthy, holiday season! Many thanks!

By Ron T on 13 July 2019 | Purchase not verified

What a wonderful, friendly experience we had when purchasing our car from A1. We cannot thank them enough for all the help they gave us in choosing our car, without trying to push a sale on us. At no time did we feel pressured into making a decision. We did have a problem with the detachable tow bar being missing but A1 stepped up and replaced it before we collected our car. I would recommend A1 for their great service and for their lovely coffee.

By Dave B on 06 July 2019 | Purchase not verified

Recently bought a BMW from A1, the staff were very friendly and helpful, they talked me through all the steps involved in buying a car and trading in my old car. The BMW was in brilliant condition thanks to the attention to detail provided by this business! Highly recommended.

By Ricky M on 15 April 2019 | Purchase not verified

Another fantastic car my fourth bought from A1, and again thanks to the fantastic customer service that we received. We told Tony the spec that we required and that is what we received. Also thanks to the after sales team who spent the time and patience to explain how everything works to my wife.

By Adrian B on 24 January 2019 | Purchase not verified

Excellent service from start to finish. They ensured the car wouldn't exchange hands without a new 12 month MOT with no advisories, new service and a health check. They also put a full tank of petrol in for me for which I am very grateful. Very clean car when I picked it up. Highly recommend A1 Autocentre and will be looking to them when I have to buy the wife a new car!

By David W on 13 October 2018 | Purchase not verified

Great to receive great customer service from management and sales at this dealership. Everything done as one would expect . All we had to do was hand over the payment. The car was perfect and all the paperwork was done for us including cherished number change, registration tax and everything. We had spent the previous weekend trying to buy a new or demonstrator MERCEDES from main dealers in both Poole and Southampton but surprised by the main dealer apathy and disinterest in taking our money. A1 Autocentre made us welcome and valued. We spent about £26k so MERCEDES main dealers lost to a much better business that actually wanted to serve a customer and do business. We will recommend this dealer and come back in future.

By Chris W on 28 July 2018 | Purchase not verified

Purchased a 2015 scirocco r line , what can I say , was given a really good and honest px price for my much loved Audi TT , as someone who changes my car every 2 yrs or so it is really nice to come across a dealer who actually does what they say ! , every fault I picked with the car was rectified (I am extremely fussy with my cars😜) with no quibble what so ever .it really was worth the 300 mile round trip to purchase the scirocco!!! , so if you are looking for a new motor at a good price from a trustworthy dealership look no further , trust me from someone who has been royaly shafted by dealers before you won’t regret it 👌👍👍