Customer reviews of A1 Autocentre

By Nigel S on 15 August 2020 | Purchase not verified

Excellent service,good advice and attention to detail

Reply from A1 Autocentre on 03/09/20

Thanks for this 5 star review.It was a pleasure sourcing the right car for you.We wish you many miles of happy motoring.From ALL the TEAM at A1 Autocentre.

By Anais T on 29 July 2020 | Purchase not verified

They provided excellent service throughout. A special shout out to C***g - can't name individuals! But he was fantastic. Communication was fantastic, was kept up to date all the time. Made buying a van through finance so easy and the process was flawless even though I was 100 miles away! Picking up the van was smooth and genuinely could not recommend this company enough. The van had a full health check, clean and all paperwork present. Great price and affordable monthly payments through the chosen finance company. I also really appreciated the honest and open ethos because I have had bad experiences of car garages before who just lie and are out to make a quick buck. This certainly did not feel this way and Craig made sure I was happy throughout the whole process. Would happily use A1 Autocentre again without question. Thank you!

Reply from A1 Autocentre on 01/08/20

Hi Anais. It's always a pleasure.Thank you for taking the time to send us such wonderful feedback.Regards Craig & all the team at A1 Autocentre.

By Bernard R on 21 July 2020 | Purchase not verified

I travelled four hours to purchase a car from A1 Autocentre and it was worth the journey. Craig was very friendly in his approach, and processed all the documentation for me including V5 reg document, tax purchase and rebate and car insurance. He allowed two unlimited test drives and plenty of time to consider the purchase in a relaxed environment. I drove away an immaculate car and was extremely satisfied with the price, trade in value and the professional customer service Craig provided. I would definitely recommend A1 if you are considering a car purchase.

Reply from A1 Autocentre on 01/08/20

Thanks Bernard.We very much appreciate your kind review.Sending our best wishes to you from all of us at A1 Autocentre.

By Emma H on 06 July 2020 | Purchase not verified

Its been a long time since I have bought a car but was blown away by the service and detail to customer satisfaction that Tony (the owner) showed me. Every avenue was covered, I had nothing left to do apart from drive the car away with every confidence that everything was covered and that should I have an issue in the future I am confident Tony will deal with it. Would definitely recommend and buy from again. A new era of car dealerships has now been confirmed for me. ***** star all the way.

Reply from A1 Autocentre on 01/08/20

Thanks Emma.Enjoy your new car.Best wishes to you from Tony & all the team at A1 Autocentre.

By Nicola S on 18 June 2020 | Purchase not verified

Really friendly family business, these guys are easy to talk to and are real genuine friendly people.

By wayne M on 03 April 2020 | Purchase not verified

I phoned A1 after being recommended by two other friends, I stated I was after a low mileage Mercedes c63 estate in blue. The next day I received a call with the perfect car.Then they made me a repay package that suited me. Thankyou to all the team at A1.I have now had the car 3 weeks,I will definitely be coming back here again for my next car.

Reply from A1 Autocentre on 07/06/20

Thanks Wayne it means a lot to us.Have fun.From all the team at A1 Autocentre.

By Kevin W on 17 March 2020 | Purchase not verified

I wrote to A1 Autos identifying a Mercedes GLA that I was very interested in. I then sent an email asking if they could put a reserve on the vehicle, since I was driving 50+ miles to see it. We had actually agreed a resale price for my existing car, as a trade in. I was a cash buyer. When I arrived I discovered there was a sold sign in the car windscreen. A complete wasted journey.

Reply from A1 Autocentre on 24/03/20

Dear Kevin, It's a shame you emailed us in the early hours to advise us you were en route to visit our showroom to view our lovely Mercedes Benz GLA . If you had responded to our reply and provided your contact phone number as requested we could have saved you the dissappointment of a wasted journey. We had no prior indication you were coming only an online enquiry as to the estimated value of your part exchange. We have explained the car was sold online overnight through a successful finance application submitted earlier. You have declined our offer to source you a similar vechicle at a favourable price. We share your disappointment and send you our best wishes and good luck in your search for a suitable car.

By Paul C on 06 December 2019 | Purchase not verified

I bought a used Mercedes from this dealer a couple of weeks ago and they were very helpful. I am very impressed with A1 and would recommend them to anyone.

By Grant W on 21 November 2019 | Purchase not verified

Quite simply the best used car dealership I’ve ever been to, and I’ve been to a lot! Completely honest, straightforward, pleasant, open, no pressure, quality cars at very good prices. From finding the car on Autotrader (outstanding photos Marea!), setting up a test drive next day with Rob, who was extremely knowledgeable and let me drive as long as I wanted, to making the deal with Tony the owner - absolutely a pleasure to negotiate with, enjoyed the process and made a deal we were both happy with - then picking it up a few days later and doing the paperwork with Craig, who could not have been more helpful getting it all sorted and dealing with a couple minor issues before I drove off. Would not hesitate to buy another car from them, highly recommend. Wishing all of them a happy, and especially healthy, holiday season! Many thanks!

By Ron T on 13 July 2019 | Purchase not verified

What a wonderful, friendly experience we had when purchasing our car from A1. We cannot thank them enough for all the help they gave us in choosing our car, without trying to push a sale on us. At no time did we feel pressured into making a decision. We did have a problem with the detachable tow bar being missing but A1 stepped up and replaced it before we collected our car. I would recommend A1 for their great service and for their lovely coffee.